The dreadlock extension themselves are absolutely amazing, I had a perm done not too long ago and they fried my hair, so I went searching for a style you save the hair I could left and I found Kraler. This was my first time installing/ ordering them and I had no problems! The hair is soft and bendable, not itchy at all, nor is it heavy. The customer service and absolutely amazing, they talked to me through all the shipping and delivery, sent pictures of any and everything I had questions or concerns about, they even gave me a lot of gifts and a few extra sets incase I needed them. I absolutely love this company and I WILL be shopping through them again! If you’re debating on whether to order, do it! You won’t regret! 🐚🍄🌻🪷🌺✨✨✨